Frequently asked Questions
How long does it take for me to receive my order?
7 to 10 days
What is your return and exchange policy?
How do I track the status of my order?
You can track your order here.
How do I receive customer support?
What do I do if I entered an incorrect shipping address?
Please email or send us a message via Facebook before item ships.
Do you ship to my country?
We ship worldwide but full tracking is only provided for these countries:
Any countries that are not listed above, tracking stops once the package is handed over to the international carrier. For these countries we do not receive additional tracking updates, therefore we are not liable once they have been given to the international carrier.
We do not ship to the following:
Cuba, Falkland Islands, Iran, North Korea, Somalia, Sudan, and Republic of the Union of Myanmar.
IMPORTANT: Kanji, Foreign Characters, Accents, and other special characters cannot be used for shipping addresses.